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ABOUT US
N&T Services offers a host of solution
for all your support related function. Off shoring to N&T Services have
three advantages significant cost savings, Major productivity gains and
dramatic improvements in quality.
We have aligned ourselves to provide you the best services by
implementing best practices and Project management strategies to ensure
that we provide our client with a world class experience. This helps us
in effectively transitioning and managing projects to provide our client
cost effective solution, improved quality, increased productivity.
N&T Services successfully provides unmatched services for outbound
support by helping our clients define their operational values, goals
and realize their objectives. This is achieved by our relentless
investment in employing the best people, the latest technology and
providing high quality assurance levels.
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Customer Care
Repeat purchases, up-sell/cross-sell, billing information, issue
resolution, account change, reservations, loyalty clubs, investor
inquiries and warranty calls
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Customer Acquisition
Inbound sales, outbound sales, order taking, lead generation,
DRTV/bureau, product information, subscription renewals and database
management
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Technical Support
Troubleshooting, hardware/software support, Internet support,
PC/server support, corporate helpdesk, warranty and post warranty
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Risk Management
Pre charge-off, post charge-off, early fraud, credit activation,
property recovery, skip tracing, disaster prevention and recovery
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Back-Office Processing
Order and payment processing, eCommerce, catalog, continuity
services and rebate processing activities.
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