We understand our client's requirement with deliverables, which allow us to render our services more efficiently after analyzing the process.
N&T Services offers a host of solution for all your support related function. Off shoring to N&T Services have three advantages significant cost savings, Major productivity gains and dramatic improvements in quality.

Contact Management Services:
Inbound Services:

N&T Services believes in that fact that every single call is a business opportunity and thereby we help our clients provide world class services to the end user At N&T Services every associate live the customer first attitude to bring exceptional experience to the client, customers and provide first call resolution.
We provide support all the following inbound services:

Customer Care- customer retention
Customer Support
Airline Reservation
Order Taking
Ticketing & Traveling
Query and complaint resolution
Ticketing & Traveling
Inbound Sales
Technical Support
Web Support
Inbound Sales
Cross Sell/ Up Sell
Billing Queries
Line Activation
N&T Services provides Telesales and telemarketing services.

We conduct Telesales activities like:

Lead Generation
Selling Financial Services
Marketing Research
Surveys
Product Promotion
Customer Acquisition
N&T Services lead generation is based on its well structured marketing personnel, who are trained and coached on the latest techniques in direct selling, lead generation and membership programs. Each lead is analyzed and dialed using business ethics to formulate the approach and deliver the most cost effective communication. We adhere to the respective state and federal telemarketing rules.

Back Office Management

N&T Services provides backed support to the client voluminous transactions.
We display strong expertise in back office processing vertical like Financial Services, Banking, Insurance and Telecom. Our back office processing service capabilities are highly scalable and have a attained a very high degree of maturity.

N&T Services focuses on productivity and agent utilization, while our effectiveness is on turnaround time, accuracy and end to end workflow. We have the expertise to tailor a fully realized program from designing the process to training and delivery.

Account Maintenance and changes
Correspondence Management
Research, analyze, and resolve escalated cases
Application Processing
Document Processing and Transaction
N&T Services Option has identified and emphasizes mainly the two key words for a successful delivery

Model and its end completion being Transition and Migration. We have a dedicated transition.
Management team led by specialist implementation Manager and supported by a team consisting of efficient and skilled professionals who look through and design the different programs to be run for effective setup. Sectors like recruitment of right candidates, HR strategy, effective training setup to networking, telecom resources are properly drafted and executed. This phase also ensures the right process heads effectively understand and take over the implementation plan to its final run.

N&T Services understands our client interests to enable business continuity during crisis situation. N&T Services has ensured that all resources provide uninterrupted services. We have developed our Infrastructure and radiances to achieve 24/7 operations. Our Business continuity plan entails Crisis Management plan and disaster recovery plan.

N&T Services implements specific procedures regarding procedure to be followed, actions to be taken, to ensure continuous availability of services and operations in the event of any interruption.

N&T Services has a term of skilled people who are committed to our business continuity plan The Disaster recovery plan forms the basis of N&T strategy to implement business continuity and Crisis Management across Client operation. To address the business continuity needs of the client. We have ensured that are plan is properly evaluated and tested.